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Affiliating Communities Receive Perfect Scores

December 2, 2016

Both the Community at Rockhill and the Lutheran Community at Telford received five-star ratings from the Centers for Medicare and Medicaid Services, who regulate skilled nursing facilities for the Federal government.

Telford, PA, December 2, 2016The Centers for Medicare and Medicaid Services, who regulate skilled nursing facilities for the Federal government, recently released their quarterly ratings of all Medicare and Medicaid-participating nursing homes across the United States. The system is designed so that only 25% of the more than 20,000 nursing facilities in the nation receive the highest possible score of five stars out of five.

Both the Lutheran Community at Telford and the Community at Rockhill, who announced their intent to affiliate this past September, received five-star ratings.

“These perfect scores came as a result of the dedication and expert care provided by Telford and Rockhill staff members every day,” said Dan McKee, President and CEO. “They represent just a glimpse of the level of care our communities provide, and of what our current and future residents can expect from us.”

The rating is comprised of three components—results of annual surveys, staffing, and quality measure scores. To qualify for a five-star rating, a facility must have a low number of deficiencies cited during annual surveys, superior staffing data, and scores on quality measures that are higher than the majority of other skilled nursing facilities in the nation.

Executive Directors Carol DeLancey (Rockhill) and Ellen Shrager (Telford) agree on the reasons each community has improved their ratings. “We’ve had excellent annual inspections and our staffing has been exceptional,” explained DeLancey.

Shrager added, “Our focus has been on improving quality measures in every aspect of care we provide. These results reflect our hard work, and we’re extremely proud.”

“By partnering, we have created advantages that will enable both communities to improve the overall quality of services provided to our residents,” said McKee. “This is just the beginning of the many great things to come for this affiliation.”

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